10.17.19 Businesses want to use chat technology with you; Medical images leaked online; Happiest states in America

The U.S. has lagged behind in ‘conversational commerce’ enjoyed elsewhere in the world, where texting meets commerce for AI customer service. We spend most of our online time now throughout smartphones. Unlike other countries, the U.S. lacks centralized portals from which to … Read more…

Ronan Farrow’s ‘Catch and Kill’ ‘motivated not by a pursuit of truth, but an axe to grind,’ NBC News president says in leaked memo

Embattled NBC News president Noah Oppenheim called Ronan Farrow’s book, “Catch and Kill,” an “effort to defame” the Peacock Network that is “clearly motivated not by a pursuit of truth, but an axe to grind” in a memo sent to … Read more…